Refund Policy

1. Company Information

2. Payment Processing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

3. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all NoClap subscriptions. If you're not satisfied with our service within 30 days of your initial purchase, you can request a full refund.

4. Refund Conditions

Refunds are available under the following conditions:

Request made within 30 days of the initial subscription purchase
Technical issues that prevent reasonable use of the software
Service downtime or major interruptions affecting your usage
If we terminate your subscription without cause

5. How to Request a Refund

To request a refund, please contact our support team at support@noclap.io or through Paddle's customer service. Include your order information and reason for the refund request.

6. Processing Time

Approved refunds are typically processed within 5-10 business days and will appear on your original payment method.

7. Exclusions

Refunds may not be available for:

Requests made after the 30-day period
Violations of our Terms of Service
Repeated refund requests from the same customer

8. Contact Information

For questions about this refund policy or to request a refund, contact us at support@noclap.io.